Refund policy

Refunds, Returns & Damages Policy 

All Sales Are Final
At Miles Mercantile, all purchases are considered final sale and are not eligible for refunds, returns, or exchanges. Our collection consists of antique and vintage pieces, each with its own unique character and signs of age. These items may show expected wear consistent with their age and use.

We encourage all customers to thoroughly review item photographs and descriptions prior to purchase. If you’d like a closer look or have specific questions, we’re happy to offer video appointments by request. Please contact us to schedule.

Condition Disclosure
All antique and vintage items are sold as-is. Any wear, imperfections, or notable characteristics are detailed in the product description and shown in the listing photos. These elements are part of each item’s history and charm.

Damages or Issues Upon Delivery
We kindly ask that you inspect your order upon delivery. If your item arrives damaged, defective, or if you receive the wrong item, contact us immediately at hello@milesmercantileantiques.com so we can evaluate the issue and make it right.

We sincerely appreciate your support and understanding as we continue to share the timeless beauty of well-loved pieces through Miles Mercantile.